Alumni Relations Manager

The Alumni Relations Manager is responsible for successfully initiating, implementing and managing a robust alumni relations program for Cranbrook Academy of Art (the Academy) to increase the Academy’s outreach to alumni and to increase alumni support as donors, advocates and volunteers.  The Alumni Relations Manager maintains accurate alumni data, outreach efforts to alumni and their families (via newsletters, web and social networking) and assists in identifying alumni for the Academy’s recruitment efforts.  The position serves as a liaison to the Alumni Circle Committee. 

Responsibilities include: Successfully initiating, implementing and managing a robust alumni relations program. Proactively identifying and successfully implementing opportunities and strategies for engagement and cultivation of individual Academy alumni or groups of alumni through research, communications, on- and off-campus events and personal visits by representatives of the Academy. Proactively consulting and successfully working with the Academy's Director of Development and the Marketing and Communications team to develop appropriate and regular communications for alumni cultivation, recognition and engagement. Maintaining on Cranbrook databases accurate and complete alumni information, including addresses, phone numbers, email addresses, significant accomplishments, employment information, and family information.

Requirements: A Bachelor’s Degree in a related field and a minimum of 3 years of experience in alumni relations, customer relations, development, communications/public relations or comparable employment experience is required, with demonstrated ability to think and plan strategically in order to successfully accomplish goals and objectives.  Experience must demonstrate a record of successful alumni or customer relations, management or fundraising skills.  Must also demonstrate ability to write effective letters, introductions, proposals, acknowledgements, and alumni/donor communications.  Excellent oral and written communication and interpersonal skills are required in order to work successfully with high level alumni, Board members, and other internal and external constituents.  Personal computer literacy and understanding of computerized relational database operations and ability to perform data management, retrieval and analysis are essential. Experience working in an educational institution is preferred. Demonstrated experience with The Raiser's Edge or Senior Systems software is a plus.  A graduate degree  from Cranbrook Academy of Art or another accredited graduate art or design program is also a plus.  

Business Services Manager

The Business Services Manager serves as a back-up to the Director in most departmental activities in the absence of the Director, and manages the Business Services and Events functions.  Responsibilities include a variety duties such as:  Administration of day-to-day Purchasing and Contract Services, manage Event staff and services, determine work priorities, design workflow, assign work and monitor completion of work in order to achieve goals and objectives of Business Services and Events.  Make recommendations to the Director regarding improvements to functions, procedures, controls and systems to improve effectiveness, efficiency and reduce costs. Requirements: At least 5 years’ experience in the fields of Purchasing and Contract Administration required, along with demonstrated Business Management skills.  Experience must include at least 3 years of supervisory/management experience.  Event management and sales/marketing experience a plus. A Bachelor’s degree in a related field is required. Requires extensive computer skills, with proficiency in Word, Excel and Internet Browsers. Proven proficiency in effective project and time management required. Requires strong oral and written communication skills with the ability to edit and compose communications utilizing an excellent command of English grammar and spelling. Must have demonstrated effective customer service and negotiating skills. A valid Michigan driver’s license with satisfactory driving record required.

Director of Development

The Director of Development for Horizons-Upward Bound (HUB) is responsible for developing and implementing a comprehensive fundraising program for HUB, including annual giving, corporate and foundation support, major and planned giving, and special events.  The Director reports to Director of Horizons Upward Bound and the Chief Advancement Officer, and receives strategic development assistance from the Director of Development for Cranbrook Schools.  This position has a critical role in the successful operation of HUB and in meeting its financial and program goals and objectives and those of Cranbrook Educational Community (CEC). Responsibilities include: Develop and implement a comprehensive development program for Horizons-Upward Bound, including short- and long-term goals and strategies for all areas of fundraising. Successfully direct the planning, execution and evaluation of the annual giving program for HUB, including donor solicitations and acknowledgements and statistical reports and analyses, and ensure that they are conducted for approved purposes, in compliance with CEC policies and procedures, and meet HUB’s programmatic, development, and budget expectations and goals. Initiate, prepare, and submit all proposals to foundations and corporations for grant or sponsorship support for HUB’s priority needs and financial goals; work with HUB’s Director and Program Manager to successfully meet all reporting requirements in conjunction with all foundation and corporate grants or awards; identify new foundation and corporate sources of funding for HUB; and provide regular statistical reports and analyses on foundation and corporate support as requested. And more. Requirements: Bachelor’s degree in appropriate field is strongly preferred, and three to five years of fundraising experience is required.  To successfully perform the functions of this position, computer proficiency is required, especially in Word and Excel for letter mail merges, Power Point web based applications, mass emails and donor software programs for prospect contact management.

Director of Annual Fund

Primary responsibility is the strategic execution, management, and growth of our annual giving program, including communication and solicitation through direct mail, email, phone-a-thon, personal visitation and volunteer engagement. The Director also provides mentorship and direction to annual giving staff in the context of growing the annual giving program while supporting broader development and campaign goals for alumni and parent relations. Will cultivate and model best practices in the areas of gift processing, data management and donor relations related to annual giving to ensure that the Schools remains a leader among its peers in terms of dollars raised, participation, and leadership giving, and internally in terms of data integrity, solicitation and timely donor stewardship.Requirements: Bachelors degree with a minimum of five to seven years of experience in fund development required. Understanding of the fundamental principles and practices associated with annual giving, including face-to-face solicitations, direct mail, telephone solicitations, and stewardship. Independent school experience preferred. Management experience preferred, with emphasis on mentorship. Valid Michigan driver’s license with satisfactory driving record required. Additional qualifications include: Collaborative, dynamic individual with seasoned fundraising skills. Ability to communicate effectively and appropriately with all constituents including staff, administration, volunteers, donors and Board members. Experience in planning and managing special events and fundraising activities. Experience in identifying, training, and working with volunteers. Experience managing successful Annual Fund program during a campaign preferred. Commitment to the school and its mission, program, and future aspirations.

Student Accounts Coordinator

The Student Accounts Coordinator is responsible for processing all charges and credits to student accounts; processing month-end close of student accounts including printing and delivering of statements; handling parent and student inquiries; maintaining confidential delinquent account information; and performing collection activity on delinquent accounts. Requirements: High School Diploma required (Associates degree is preferred).  Requires two years of accounting experience that demonstrates knowledge of accounting processes and principles related to classifying, recording, and summarizing data and making computations to compile and keep accounting/finance records.  Computer proficiency in spreadsheets, accounting software, and word documents is required.  General ledger software experience preferred.  Must be able to prioritize and organize multiple tasks and deal effectively with all levels of CEC staff and external constituents.